Pandora Car Rental - Terms and Conditions

Rental Age

A minimum of 25 years of age is required for People Carriers. For other groups, the minimum rental age is 21.

Cars and Groups

All our cars are organised in groups, however you are able to select a preference for the model of car you book, however we reserve the right to provide an alternative car from the same group if the model you have selected is not available for your booking period.

Rental Period

Minimum rental period is 1 day.  If returns delayed by more than 3 hours, 1 additional day is charged.  Online bookings made within 3 hours of the pick up time may not be honoured, please phone in these circumstances to ensure availability.


Insurances included in the rates
Third party bodily injuries up to 85.000 Euro per person - maximum 435.000 Euro per accident.
Third party property damages per accident (excluding rented car) up to 435.000 Euro.
Fire insurance with no excess.
CDW (Collision Damage Waiver).
FDW (Full Damage Waiver) with NO excess
Theft insurance (of ALL the car) with NO excess
TWH (Tyre, Windscreen, Headlight) insurance with NO excess

What is included and excluded in the rates

Rates are inclusive of unlimited free kilometres, costs of lubrication, technical maintenance, and Full Insurance with CDW.  Delivery and Collection of the vehicle within the Dalaman locality are included free of charge, additional fees for other locations calculated by our booking system automaticly.  
Value Added Tax at the rate of 18% is included in the prices quoted.

Traffic Fines

Traffic fines and the legal responsibilities resulting from traffic violations that occur during the rental period are charged to the renter.

Driving Licence

Minimum 3 years old driving license is required for people carriers .  For other groups, the license should be at least 2 years old.

Payment Conditions

Cash and credit cards are both accepted by Pandora Car Rental.  The exact rental fee is calculated by booking system automaticly.
NOTE: Turkish and European banks are using different rates when they are transfering money. Also Turkish banks charge high commision from European banks when small amounts are paid by credit card in Turkey we suggest you pay in cash.

Long term Rentals

Special rates apply for long-term rentals.  The minimum period for a long term rental is 30 days.  For more information regarding the rates and conditions please call the Pandora Reservation centre on +90 542 690 4090

One Way Rentals

If the vehicle is returned to a different location, out of Dalaman a one way fee may be applied.

Accident and Stolen Conditions

In case of an accident or damage, the vehicle must not be moved from the accident site until the police or gendarme have assessed the scene.  For insurance purposes accident, theft and alcohol reports must be obtained from the nearest police or gendarme station.  For the detailed information and assistance please call Pandora Car Rental on +90 542 690 4090.

Delivery and Pick-up

Delivery and pick-up may be charged, if the rental is out of Dalaman boarders.

Additional Drivers

The vehicle can be driven by anyone else, however any additional drivers must have been registered in the rental agreement prior to use.  There is no extra cost for additional drivers.

Driving Abroad

Vehicles are not permitted to be taken abroad.

On-Line Bookings

All bookings made on-line will be automaticallly confirmed.

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